I have been working on a series of posts detailing my thoughts on how I would fix or turn around a business operation. We’ve talked about financials, how to get a handle on your customers and understanding youremployees in an effort to get them more engaged, and finally, we talked about processes. When you walk into a situation [...]
Tags: change·finance·leadership·management·operations·running a successful turnaround·sales·systems·tools
I have been working on a series of posts detailing my thoughts on how I would fix or turn around a business operation. I would take a stab at a scenario an MBA candidate/intern threw at me. So far we have talked about financials, how to get a handle on your customers and understanding your employees [...]
Tags: change·management·operations·running a successful turnaround·tools
I have been working on a series of posts detailing my thoughts on how I would fix or turn around a business operation. I would take a stab at a scenario an MBA candidate/intern threw at me. So far we have talked about financials and how to get a handle on your customers. Its all about [...]
Tags: change·genchi genbutsu·management·operations·running a successful turnaround·Tom Peters·tools
Last week, I started as series of posts detailing my thoughts on how I would fix or turn around a business operation. Inspired by a promising MBA student that is doing an internship with us, I thought I would take a stab at a scenario she threw at me. Last week-ish we talked about financials. [...]
Tags: change·customer service·management·operations·running a successful turnaround·skills·tools
Last week, I started as series of posts detailing my thoughts on how I would fix or turn around a business operation. Inspired by a promising MBA student that is doing an internship with us, I thought I would take a stab at a scenario she threw at me. This week, let’s talk about financials. [...]
Tags: finance·operations·running a successful turnaround
We have an intern working with us. She is getting her MBA. She still has that new car smell on her. By that I mean – she hasn’t become bitter and jaded. She is still full of the possibility that most business problems are easy to fix. If only we applied ourselves. She’s taken to [...]
Tags: change·finance·leadership·management·operations·running a successful turnaround·skills
I wanted to capture this series of articles by Don Sull of the Financial Times. I can’t share via Twitter from the office so I am opting to compile here. The series looks at The First Jesuits by John W. O’Malley. Sull and O’Malley hold up the Jesuits as a group that practices strategic agility. [...]
