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I have been working on a series of posts detailing my thoughts on how I would fix or turn around a business operation. We’ve talked about financials, how to get a handle on your customers and understanding youremployees in an effort to get them more engaged, and finally, we talked about processes. When you walk into a situation [...]

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Last week, I started as series of posts detailing my thoughts on how I would fix or turn around a business operation. Inspired by a promising MBA student that is doing an internship with us, I thought I would take a stab at a scenario she threw at me. This week, let’s talk about financials. [...]

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We have an intern working with us. She is getting her MBA. She still has that new car smell on her. By that I mean – she hasn’t become bitter and jaded. She is still full of the possibility that most business problems are easy to fix. If only we applied ourselves. She’s taken to [...]

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Great post from 37signals that I picked up from Lifehacker.  Great and relevant for a number of reasons. Cash flow is the killer of small business. I would say it is probably the killer of all business but I won’t bog down there. When I was running large technical support programs and developing entry level [...]

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