This is a work that does not just get “under your skin” – it gets into your cells. It becomes a part of you. And it starts to gnaw at you. Slowly. Quietly. Patiently. But it is always there – you fully absorb it. The background. Donald Miller wrote a very successful book. Then wrote [...]
A Million Miles In a Thousand Years
December 15th, 2010 · No Comments · Books, change
Book Review: Seth Godin’s “Linchpin”
November 20th, 2010 · No Comments · Books, career, change, Uncategorized
In case you haven’t noticed – in the last 30-50 years – the world has moved on. This has been made very clear in the last 3 years or so where the U.S. has gone through the worst financial crisis since the depression. The way we work has changed. You can’t be a cog in [...]
Tags: books·career·career management·change·leadership·reputation management·Seth Godin
Thoughts from “The Art of the Start”
September 19th, 2010 · No Comments · Books, Uncategorized
I recently finished reading Guy Kawasaki’s “The Art of the Start”. Great book. Must read. Anyone buying, selling or processing anything should read this at least once. One section really resonated with me. Especially since I just completed my series of posts on Running a Successful Turnaround. In Chapter 5: The Art of Bootstrapping, Guy [...]
Tags: books·change·management·tools
Zen Habits – Smile. Breathe. And Go Slowly.
September 3rd, 2010 · 1 Comment · change
Zen Habits offered up a brief guide to life on Monday. You may consider this a little off topic for this blog. I will argue. Part of being a good leader is finding balance. less TV, more reading less shopping, more outdoors less clutter, more space less rush, more slowness less consuming, more creating less [...]
Tags: change·leadership·skills·tools
Running A Successful Turnaround: Final Thoughts
August 12th, 2010 · 1 Comment · change, operations, tools, Uncategorized
I have been working on a series of posts detailing my thoughts on how I would fix or turn around a business operation. We’ve talked about financials, how to get a handle on your customers and understanding youremployees in an effort to get them more engaged, and finally, we talked about processes. When you walk into a situation [...]
Tags: change·finance·leadership·management·operations·running a successful turnaround·sales·systems·tools
Running A Successful Turnaround: Process Improvements
August 1st, 2010 · No Comments · change, management, operations, tools, Uncategorized
I have been working on a series of posts detailing my thoughts on how I would fix or turn around a business operation. I would take a stab at a scenario an MBA candidate/intern threw at me. So far we have talked about financials, how to get a handle on your customers and understanding your employees [...]
Tags: change·management·operations·running a successful turnaround·tools
Jason Fried: Why You Can’t Work at Work
July 29th, 2010 · No Comments · change
I really enjoyed this video from Jason Fried of 37signals fame. He explains the farce that is the modern workplace. Where no work actually gets done. This is well worth the six minutes of your time. Fried is a visionary.
Running a Successful Turnaround: The Employee View
July 25th, 2010 · No Comments · change, leadership, management, operations, tools
I have been working on a series of posts detailing my thoughts on how I would fix or turn around a business operation. I would take a stab at a scenario an MBA candidate/intern threw at me. So far we have talked about financials and how to get a handle on your customers. Its all about [...]
Tags: change·genchi genbutsu·management·operations·running a successful turnaround·Tom Peters·tools
Running a Successful Turnaround: The Customer View
July 17th, 2010 · No Comments · change, customer service, leadership, management, operations
Last week, I started as series of posts detailing my thoughts on how I would fix or turn around a business operation. Inspired by a promising MBA student that is doing an internship with us, I thought I would take a stab at a scenario she threw at me. Last week-ish we talked about financials. [...]
Tags: change·customer service·management·operations·running a successful turnaround·skills·tools
Case Study
June 27th, 2010 · No Comments · change, finance, leadership, management, operations, sales, tools
We have an intern working with us. She is getting her MBA. She still has that new car smell on her. By that I mean – she hasn’t become bitter and jaded. She is still full of the possibility that most business problems are easy to fix. If only we applied ourselves. She’s taken to [...]
Tags: change·finance·leadership·management·operations·running a successful turnaround·skills




